# What should you do if you credited to CCPayment's unsupported tokens?

There are two scenarios when CCPayment has already received the transaction:

* Large amounts of mistaken credit can be refunded, but a 10% refund service fee is required. It's valid within 90 days (which means you can apply for a refund within 90 days).
* Small amounts of mistaken credit and overdue large amounts of mistaken credit will not be processed.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.ccpayment.com/faq/refund/what-should-you-do-if-you-credited-to-ccpayments-unsupported-tokens.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
