# Why can’t I get the email verification code?

For security considerations, there is a limitation for the times of sending email verification codes per merchant account. \
Don’t receive the email verification code? \
Ensure the email address is correct, and check the spam folder for details. \
[Contact customer service](https://t.me/CCPaymentSupportBot) for assistance and support. \
We recommend enabling Google Authenticator for further account protection.


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