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  • CCPayment - For Merchant
    • What is CCPayment
    • CCPayment API Introduction
    • Invoice
    • Contact Us
  • CCPayment - For Developer
    • To Get Started
      • Signature
      • API Specification Common Rules
    • Payment API
      • Hosted Checkout Page Integration
      • Native Checkout Integration
      • Token ID Interface
      • Order Information Interface
    • Withdrawal API Integration
    • SDK Instruction
    • Resources Document
      • Current Token Rate Interface
      • Webhook Notification
      • Asset Balance Interface
      • Network Fee Interface
      • Check the Validity of Cwallet ID
      • List of Supported Coins
      • List of Denominated Currency for API Payment
      • Error Code
  • Changes
    • Change Record
    • Upcoming Changes
  • FAQ
    • FAQ
    • Payment
      • Why hasn't my withdrawal arrived
      • Minimum amount of withdrawal and deposit
      • Is a fee charged to merchants for deposit and withdrawal
      • How to find out withdrawal fees for each cryptocurrency?
      • Do I need to do verification for API payment and merchant transfers
      • How does CCPayment charge the service fee
      • After payment has been paid, why does the order status not appear successful
      • What types of tokens do we accept for payment
      • How long does it take for a withdrawal to be processed
      • When a payment is not sufficiently made, can the user make it again and have it credited correctly
      • Is it possible to pay by credit card
    • Security & Privacy
      • How to Secure My CCPayment Account
      • What information do you collect about my customers
      • Is my website required to be reviewed when using CCPayment API
    • Refund
      • How to cancel a pending refund request
      • How does the merchant issue a refund to the customer
    • Others & Academy
      • How to manage multiple merchant account
      • How does the lock exchange rate of an order work and what happens when it is locked
      • What is the transaction under the category Other in the transaction records
      • Are there any regional restrictions on API use
  • CCPAYMENT POLICY
    • CCPayment Privacy Policy
    • Disclaimer for Purchasers
    • Terms of Use
    • AML/CTF Policy
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  1. FAQ

Payment

Why hasn't my withdrawal arrivedMinimum amount of withdrawal and depositIs a fee charged to merchants for deposit and withdrawalHow to find out withdrawal fees for each cryptocurrency?Do I need to do verification for API payment and merchant transfersHow does CCPayment charge the service feeAfter payment has been paid, why does the order status not appear successfulWhat types of tokens do we accept for paymentHow long does it take for a withdrawal to be processedWhen a payment is not sufficiently made, can the user make it again and have it credited correctlyIs it possible to pay by credit card
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Last updated 2 years ago